The Office 366 Blog

Office 366 Frequently Asked Questions

By The Office 365/Office 366 Team - April 1, 2019

We’re making changes to Office 365 in preparation for the 2020 leap year.  For a low $8, Office 366 is our continuous service supplement for the 2020 extra 'leap' day.  We are committed to making this transition as smooth as possible

Why is this happening to Office 365?

What must I do?

How much is Office 366?

Aren’t the Office 366 prices expensive?

What will happen on 29 February 2020?

When exactly will the changes happen?

Office 366 for Volume Licenses

Which programs and services are affected?

What happens to Office 365 for Windows?

What happens to Office 365 for Mac?

What is reduced functionality mode?

What happens to Office 365 for iPhone and iPad?

What happens to Office 365 for Android?

OneDrive changes

Skype changes

More information

Interview with our friends at Office-Watch.com

Why is this happening to Office 365?

As the product name says, Office 365 is a 365-day service. The additional leap year day is not included in any Office 365 plan.

Office 365 software and services will not be available on 29 February 2020 unless an Office 366 plan is purchased to cover the additional day of 2020.

Office 365 for Windows/Mac will have reduced functionality on that day. Documents can only be viewed, not edited or printed.
OneDrive is reduced to 5GB quota with all other files deleted. Please carefully note the WARNING below.

What must I do?

If customers would like continuous service throughout 2020, they must pay the Office 366 plan rate. Customers will be able to supplement their Office 365 plan with Office 366.

How much is Office 366?

Office 366 is great value at $7.99

For the convenience of customers, Office 366 is a single price for all Office 365 consumer plans: Personal, Home and University.

Soon you’ll be able to purchase Office 366 as a supplement to your current Office 365 plan, assuring yourself continuous Microsoft Office benefits throughout 2020.

Aren’t the Office 366 prices expensive?

We have strived to keep Office 366 prices as low as possible considering our costs. These costs include provisioning, development, support, needs of partners in each market, tax, service fees, credit card processing, exchange rates, shipping, handling, server costs, security, rent, carbon footprint, air-conditioning, depreciation, demurrage and undisclosed advance commissions.

What will happen on 29 February 2020?

As a leap year day, not included in the standard Office 365 plans, all Office 365 benefits are suspended including software, OneDrive and Skype.

Office 366 is our transitional service which allows customers to include the unpaid extra day and receive continuous service on 29 February 2020.

When exactly will the changes happen?

For the convenience of our worldwide customers, Office 366 applies worldwide based on US West Coast (Seattle) time.

From 29 February 2020 00:00:00 UTC-7 (midnight) to 29 February 2020 23:59:59 UTC-7. 
In other time zones Office 366 applies from 29 Feb 2020:

Because of the International Date Line, a few places start the calendar day before:

Office 366 for Volume Licenses

We’ve yet to finalize the Office volume licensing fees for Office 366, as well as the complex wording, terminology and acronyms that are an essential part of any Microsoft volume license.

Which programs and services are affected?

Any Office 365 software and service for Windows, Mac, Apple or Android has a 365 day per year lifecycle.

Office 365 benefits like increased OneDrive quota and Skype minutes will be unavailable on that day.

What happens to Office 365 for Windows?

On 29 February 2020, the software will be in reduced functionality mode unless the Office 366 supplement has been arranged.

What happens to Office 365 for Mac?

On 29 February 2020, the software will be in reduced functionality mode unless the Office 366 supplement is arranged.

What is reduced functionality mode?

In Reduced Functionality Mode, you cannot create, save, or modify Microsoft Office documents. You can only view the documents in Office 365 for Windows or Mac.

What happens to Office 365 for iPhone and iPad?

On 29 February 2020, the apps can’t access the additional features available for Office 365 subscribers unless the Office 366 supplement is arranged.

What happens to Office 365 for Android?

On 29 February 2020, the apps can’t access the additional features available for Office 365 subscribers unless the Office 366 supplement is arranged.

OneDrive changes

Office 365 customers receive 1TB of OneDrive storage. The standard free quota is 5GB.

Unless customers have paid for Office 366, their OneDrive storage limit will change to 5GB on 29 Feb 2020 only.

The first 5GB of customer data will be available on 29 Feb 2020.  All other storage up to the 1TB limit will be deleted without Office 366.

Warning: OneDrive without Office 366

If you choose NOT to buy the Office 366 plan, you must offload all your OneDrive content to your own computer before 28 February 2020. Anything on OneDrive, over the 5GB free limit, will be deleted.
On 1 March 2020, Office 365 customers will return to a 1TB quota and can upload their files to their Onedrive account.

Skype changes

Office 365 customers get 60 minutes of calls to many global phone lines. This allowance will not be available on 29 February 2020.  Any calls made on that day will be charged at the standard, but still very low, Skype rates.

With an Office 366 plan, the monthly call allowance will be available on 29 February 2020.

More Information

Interview with our friends at Office-Watch.com

The Office 366 Team

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